Gelocation coordinates can be added to a work order at the time of creation or after the work order has been opened. Associating a geolocation to a work order can help mobile users locate a work order created in a large open area such as a parking lot or rooftop. This section describes the process of associating a geolocation to an existing work order.
To associate a set of geolocation coordinates to an existing work order:
- Click Go To > Work Orders > Work Order Dashboard.
- Use the SEARCH and/or column filters to locate the work order.
- From the Work Orders grid, click the REQUEST number hyperlink.
- Click the Edit Details section to expand.
- Scroll down and click .
- Using the GEOLOCATION map, move the crosshairs over the exact location of the problem and click .
- Click SAVE.
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