Issue Specific Notes

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{Matthew Gillen}
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This feature allows you to create work order specific messaging to your tenants. This message is displayed to tenants when they select a work order that has an issue specific note attached to it.

To create an issue specific note:

  1. Click Admin > Building Settings > Issue Specific Notes.
  2. Select the BUILDING and ISSUE TYPE.
  3. Using the message field, enter the issue specific note, and click SAVE.

Here is an example of the note that the Tenant user would see when going to submit a work order for an issue with a note present:

 

To remove issue specific notes:

  1. Click on Admin > Building Settings > Issue Specific Notes
  2. Select the BUILDING and ISSUE TYPE. There will be text in the message field. 
  3. Delete the text and click SAVE

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