If you are able to determine that a faulty piece of equipment is the reason for a work order, you can link the work order back to the piece of equipment. This section describes the process of linking a work order to a piece of equipment.
To link a work order to a piece of equipment:
- Click Go To > Work Orders > Work Order Dashboard.
- Use the SEARCH and/or column filters to locate the work order.
- From the Work Order grid, click the REQUEST number hyperlink.
- Scroll down to the Equipment section and click
.
- Enter the name, serial number, or asset tag of the piece of equipment. As you type, the system auto-suggests possible equipment matches.
- Using the Problem field, enter the reason for linking the work order to a piece of equipment.
- Click SAVE to complete the linking, or SAVE AND ADD ANOTHER to link the work order to another piece of equipment.
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