What is a Welcome Email, and how is it shown to tenants?

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{Matthew Gillen}
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The Welcome Email provides new tenant employees with an activation link to view their username and set a new password to access Building Engines.

When launching Building Engines to all tenants for the first time, or activating a single account for a new tenant, a Property Management administrator sends a system generated Welcome Email (how to send a Welcome Email) in addition to any custom Broadcast Message introducing Building Engines (sample tenant announcement letter).

After Property Management sends the Welcome Email, tenants receive the following email message:

After clicking Activate, an Account Activation page opens within the tenant's default web browser:

If the tenant has already logged into the system or previously clicked the activation link, the following error page will display:

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