How do I renew a COI for a tenant or vendor?

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{Matthew Gillen}
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This article describes the process of renewing an expired COI.

To renew a COI:

  1. Click Go To > Certificate of Insurance > COI Dashboard.
  2. Use the SEARCH and/or column filters to locate the expired COI.
  3. Click on the NAME to access the COI.
  4. Click RENEW.
  5. Information from the expired COI is pre-populated in the new COI fields. If any of the information is incorrect, adjust as necessary.
  6. Optional: Click UPLOAD FILES to attach the new COI PDF.
  7. Optional: Enter notes in the INTERNAL NOTES
  8. Click SAVE to finish the process, or SAVE AND SHARE to save and share the COI with a colleague.

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