How do I manually override Compliance or Non Compliance for a specific COI?

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{Matthew Gillen}
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In some instances it may be necessary for you to override the compliance guidelines and enter a COI as compliant even though it does not meet the minimum requirements of the compliance group.

To manually override a COI as compliant:

  1. Click Go To > Certificate of Insurance > COI Dashboard.
  2. Use the SEARCH button and/or filters to locate the intended COI.
  3. Click the hyperlinked COI name in the NAME
  4. Click EDIT COMPLIANCE.
  5. Click Mark as Compliant or Mark as Non-Compliant, provide an optional remark, and click SAVE.

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