In some instances it may be necessary for you to override the compliance guidelines and enter a COI as compliant even though it does not meet the minimum requirements of the compliance group.
To manually override a COI as compliant:
- Click Go To > Certificate of Insurance > COI Dashboard.
- Use the SEARCH button and/or filters to locate the intended COI.
- Click the hyperlinked COI name in the NAME
- Click EDIT COMPLIANCE.
- Click Mark as Compliant or Mark as Non-Compliant, provide an optional remark, and click SAVE.
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