The Out Of Office (OOO) feature allows you to re-route new work order assignments and notifications to a designated back up employee for a specified date range. This includes auto-assigned work orders, scheduled work orders, recurring work orders, work order notifications, and Performance Management escalations. Note: This feature does not affect Inspections, Preventive Maintenance tasks, non-work order notifications, or existing assignments in any status other than New.
Configuring Out of Office
This article describes the process of configuring an Out of Office for a specified date range.
To configure an Out of Office:
- Click Admin > Employees.
- Use the SEARCH and column filters to locate the employee you want to configure an Out of Office for.
- Click the employee NAME.
- Once in the Employee record, scroll down and click CONFIGURE OUT OF OFFICE.
- Check the Turn On Out of Office box.
- Select a START DATE, END DATE, and a BACKUP, and click SAVE.
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