What’s New?
Shift-Based Assignment
- We updated our Employee Hours within the Employee Profile page last month, in anticipation of our new Shift-Based Assignment workflow
- Within Admin > Notifications you can now configure notifications to make auto-assignment decisions based on employee shifts
- This configuration requires that the recipient be a group (contact Support to configure a new group)
- This notification rule can only be applied to NEW Work Orders that are entered
- A Default Assignee is available to select and will be applied based on the workflow logic outlined below:
Updated Upcoming COI Expiration Report
- This report now includes COI Coverage Type breakdown
- Allows visibility into which coverage component is expiring
Purchase Order Dashboard
- Exposed additional columns when viewing PO information
Mobile Release
Mobile 3.12 Available in Stores
- Our most recent mobile release went out the week of 10/15/2018 and focused on performance issues
- This mobile release resolves many issues related to syncing and accessing large portfolios from the mobile application
- For further information, please reach out to support
Mobile 3.13 Coming Soon
- Our next mobile release will be out within a couple weeks for some final performance improvements
Additional Updates
Bug Resolution
- Improving some areas of the product that were not functioning as expected
- Ongoing effort month over month
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