Tenant Company & Employee Administration
The Tenant Admin Manager provides an easy to use interface to effectively manage tenant operations in your building - creating tenant companies, tenant user ID’s, controlling system access, managing leases, and quickly identifying gaps in liability coverage.
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How do I send a welcome email with a password activation link to new tenant employees?
Navigate to Admin > Tenants > Employees: Select the check boxes next to each tenant employee account to b...
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How do I reset a tenant employee's password?
This section describes the process of resetting a tenant employee password. To reset a tenant employee pas...
Account Management -
How do I create a new tenant company?
This section describes how to create a new tenant company from the desktop version. To create a new tenant ...
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How do I create a new tenant employee account?
This section describes the process of creating a new tenant employee. To create a new tenant employee: ...
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How do I inactivate a tenant company?
This section describes the process of inactivating a tenant company from the desktop version. To inactivat...
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How do I inactivate a tenant employee account?
This section describes how to inactivate a tenant employee. To inactivate a tenant employee: Click ADMI...
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How do I inactivate a group of tenant employees?
This section describes how to inactivate a tenant employee. To inactivate a tenant employee: Click ADMI...
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How do I reactivate an inactive tenant company?
In some instances a tenant company may need to be reactivated in the application. This article describes th...
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How do I change a tenant company's primary suite?
This section describes how to change an existing tenant company’s primary suite. To change the primary sui...
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How do I add another suite to a tenant company record?
This section describes how to add a suite to an existing tenant company. To add an additional suite to a t...
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How do I delete an occupied suite from a tenant company?
This section describes how to delete a suite from an existing tenant company. To delete a suite from a ten...
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How do I enable Tenant Employees to use the Tenant Mobile App, TenHub?
You have the ability to select which employees within a Tenant Company have access to use our tenant mobile...
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How do I affiliate a tenant company with another tenant company?
Creating a tenant affiliate, or linking two or more tenant companies, allows designated tenant employees to...
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How do I grant a tenant employee access to an Affiliate Company?
Following the affiliation process, tenant employees can be granted access to their affiliates. Access can b...
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How Do I Update a Tenants Invoice Address?
This article describes the process of updating your tenants invoice address. To update a tenants invoice a...
Account Management -
How do I add a tenant lease to a tenant company record?
This section describes how to add lease information to an existing tenant. To enter lease information into...
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How do I add a File to a tenant company record?
To enter a file into a tenant record: Click ADMIN > Tenants > Companies. Locate and navigate into the t...
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How do I add a Meeting to a tenant company record?
To enter a meeting into a tenant record: Click ADMIN > Tenants > Companies. Locate and navigate into th...
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How do I create a new sub lease tenant company?
If a primary tenant company begins sub-leasing from another primary tenant company you can convert the tena...
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How do I convert an existing tenant company into a sub tenant company?
If a primary tenant company begins sub-leasing from another primary tenant company you can convert the tena...
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How do I customize the tenant dashboard?
The tenant dashboard provides up to date information on the tenants in your building. Using the provided se...
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