If a geolocation was incorrectly associated to a work order it can be cleared and re-associated with a new set of geolocation coordinates. This section describes the process of removing the geolocation coordinates from a work order.
To remove the geolocation coordinates from a work order:
- Click Go To > Work Orders > Work Order Dashboard.
- Use the SEARCH and/or column filters to locate the work order.
- From the Work Orders grid, click the REQUEST number hyperlink.
- Click the Edit Details section to expand.
- Scroll down the the geolocation map and click
.
- Click SAVE.
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