How do I add a comment to a work order?

This section describes how to add a comment to an existing work order.

To add a comment to a work order:

1. Click Go To > Work Orders > Work Order Dashboard.
2. Use the SEARCH and/or column filters to locate the work order.
3. From the Work Order grid, click the REQUEST number hyperlink.
   
   
   
   
4. Click ADD COMMENT.
5. Enter your comment into the Add Comment
6. (Optional) Click Keep Comment Internal to hide the comment from the tenant interface.
7. Click SAVE.