How do I customize the Incident dashboard?

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{Matthew Gillen}
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The Incident Manager dashboard provides you with customizable and sortable incident information. Using the Search tab and the customizable columns users can modify the information into a useful format.

This article describes how to customize the Incident Dashboard.

To customize the Incident dashboard:

  1. Click Go To > Incidents > Create Incident, or select Incident from the Actions
  2. Click the SEARCH tab.
  3. Use the incident fields to choose which information will be rendered on the incident grid and click SEARCH.
  4. (Optional) To specify the columns and the order they are displayed on the grid:
    1. Right click the column title bar and then select the columns you want displayed via the pop up box.
    2. To rearrange the column order: left click on the column title bar and drag it into your preferred order.

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