This section describes the process of reassigning a work order from the Work Order grid and from within the work order.
To reassign from the Work Orders grid:
- Select the work orders you want to reassign using the check boxes located to the left of the work order(s).
- Click the ACTIONS dropdown and select Reassign.
- Select an assignee, notification method, and enter a message if applicable.
- Click SAVE.
To reassign from within the work order:
- Click REASSIGN.
- Select an assignee, notification method, message preferences, and enter a message if applicable.
- Click SAVE.
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