How do I cancel a work order?

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{Alex Silber}
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If a work order is made in error or you no longer need the service, either the property management employee or the tenant who originally submitted the work order can cancel it.

 

To cancel a work order:

  1. Click Go To > Work Orders > Work Order Dashboard.
  2. Use the SEARCH and/or column filters to locate the work order.
  3. From the Work Orders grid, click the REQUEST number hyperlink.
  4. Click CHANGE STATUS.
  5. From the STATUS dropdown, select Cancelled.

    work-order-cancellation.jpg

  6. Click SAVE.

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