Internet Explorer has a Compatibility View, a feature that affects how some websites are displayed. Compatibility View causes Building Engines to behave incorrectly. To help make sure that Building Engines works properly, you need to remove www.requestcom.com from your list of sites that have Compatibility View enabled. To do this, follow the steps below:
For IE9 and IE10 users:
1. Right-click at the top of your browser window in the area above your open tabs.
2. Select "Command bar." You should see a new menu appear including File, Edit, View, etc.
3. Open the TOOLS menu near the top of your browser and select Compatibility View Settings.
4. Select www.requestcom.com under "Websites you've added to Compatibility View." If you don't see www.requestcom.com listed, or if these steps don't help you resolve the problem, please make sure your computer has the latest Windows updates.
5. Click REMOVE.
6. At the bottom of the window, make sure the box next to "Display all websites in Compatibility View" is not checked.
7. Click CLOSE. The page you're on will refresh and display in normal IE9/10 standards mode.
Note: If your Windows computer is administered by your organization, you may not be able to access Compatibility View Settings or remove www.requestcom.com from the list of affected domains. Please contact your administrator or helpdesk as they may have used a Windows group policy setting to set this parameter for you.