How do I cancel an Access Card?

This section describes how to cancel and access card request.

To cancel an access card:

1. Click Admin > Tenants > Employees.
2. Select the tenant employee using the hyperlink in the Name column, or use the Search tab to search for the tenant employee by name, company, building.
3. Navigate to the Access Cards section and click Access Cards to expand.
4. Select the option to Cancel under the Action heading.
5. A new Work Order will be created for the request to cancel the existing access card. The status will appear as Request Pending.
6. Click Admin > Tenants > Access Card Requests to view the pending cancellation request.
7. Click the  icon to remove the associated Access Card Number.
8. Click the  icon to complete the access card cancellation request.