This section describes how to cancel and access card request.
To cancel an access card:
- Click Admin > Tenants > Employees.
- Select the tenant employee using the hyperlink in the Name column, or use the Search tab to search for the tenant employee by name, company, building.
- Navigate to the Access Cards section and click Access Cards to expand.
- Select the option to Cancel under the Action heading.
- A new Work Order will be created for the request to cancel the existing access card. The status will appear as Request Pending.
- Click Admin > Tenants > Access Card Requests to view the pending cancellation request.
- Click the
icon to remove the associated Access Card Number.
- Click the
icon to complete the access card cancellation request.
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