How do I reissue an Access Card?

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{Matthew Gillen}
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This article describes how to reissue an access card.

To reissue an access card to an existing tenant employee:

  1. Click Admin > Tenants > Employees.
  2. Select the tenant employee using the hyperlink in the Name column, or use the Search tab to search for the tenant employee by name, company, building.
  3. Navigate to the Access Cards section and click Access Cards to expand.
  4. Select the option to Reissue under the Action heading.
  5. A new Work Order is created for the request to reissue an access card. The status appears as Request Pending. Proceed with the steps to “Complete an Access Card Request”.

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