How do I search for an Inactive Tenant

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By default, when you do a search of tenant employees only the active users are displayed on the search grid. This section describes how to retrieve a tenant employee account that was previously converted to inactive.

To locate an inactive tenant employee account:

  1. Click Admin > Tenants > Employees.
  2. Click SEARCH.
  3. Using the SEARCH box, navigate to the ACTIVE field and select Only Inactive.
  4. Click SEARCH.

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