General Administration
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Add Buildings to Existing Property Management Employee's Account
Below are instructions to add additional buildings to an existing employee's account. Navigate to Admin >E...
Jacq B -
What permissions do each Employee Role option give to users?
Users creating a new Property Management employee will be required to select a Role on the right side of th...
{Michael Neisius} -
How do I edit my email address and other contact information?
This article describes the process of updating your account or contact information. To update your account ...
{Matthew Gillen} -
How do I reset my password?
On the login page (http://www.buildingengines.com/login) click: Forgot your password? Fill-in the fields o...
{Matthew Gillen} -
How do I reset an employee's password as an administrator?
If an employee forgets their password, they can either click the Forgot Password hyperlink on the login pag...
{Matthew Gillen} -
How do I create a new employee account?
Navigate to Admin > Employees: Click the (+) icon to create a New Employee: Select the option to "Send W...
{Matthew Gillen} -
How do I inactivate an existing employee's account?
When you have an employee leave your organization, it is important to ensure that all of their current and ...
{Matthew Gillen} -
How do I search for an Inactive Tenant
By default, when you do a search of tenant employees only the active users are displayed on the search grid...
Account Management -
How do I setup the Out of Office?
The Out Of Office (OOO) feature allows you to re-route new work order assignments and notifications to a de...
Account Management -
How do I update my building's remit-to address?
Remit-to addresses can only be updated from from the back end of the application. If you need your remit-to...
Account Management