How do I create a notification for multiple issue types?

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{Matthew Gillen}
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Notifications that have the same Building, On Status, Recipient, and Action, can be configured with multiple issues types, thus saving you time from having to create a notification for each issue type.

To create a notification with multiple issue types:

  1. Click ADMIN > Notifications.
  2. Click .
  3. Select a BUILDING.
  4. Click Custom List, and select the Issue Types that make up the notification.
  5. (Optional) Click Select All to include all Issue Types.
  6. Select an ON STATUS, RECIPIENT, and ACTION, and click SAVE.

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