How do I manage my notification groups?

You can configure a designated group of staff to receive notification of new or unassigned work orders. Group members may be notified via email, SMS, fax or with a BE-Mobile App push notification. Optionally, you have the ability to send a notification to this group once a work order has been assigned. Note: By default, the Engineering Group is provided to every account. If you need additional groups created, reach out to your Client Success Manager for assistance.

To create a notification group:

1. Click ADMIN > Notifications.
2. Hover over MANAGE GROUPS and select the group you want to edit.
3. In the left column, select group participants by clicking the (+) located next to their name.
4. In the right column, remove group participants by clicking the (x) located next to their name.
5. When you are finished adding people to the group, click Close.