This section describes how to create a group notification for the work orders module.
To create a group notification:
- Click ADMIN > Notifications.
- Click
.
- Specify the BUILDING and ISSUE TYPE(s).
- Select the ON STATUS to New.
- Select the RECIPIENT to Engineering Group.
- (Optional) Click Also notify upon assignment to notify group members once a work order has been assigned.
- Under ACTIONS, select the notification method(s). Note: More than one method may be selected. The following example is a group notification for all issue types.
- Click SAVE.
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