The first step in rolling out the Operations Performance Management (OPM) module is to establish your building’s working hours. Defining a building’s working hours signals the OPM module to pause the service level clock outside of the defined working hours. For example, if your building’s hours of operation are between 8AM-5PM, and a work order is created at 7PM, the clock will not begin until 8AM the following morning.
This section describes the process of configuring your building hours.
To configure your building hours:
- Click Go To > Building List.
- Select a BUILDING.
- Navigate to the Building Data section and click Enable Building Hours.
- Enter your BUILDING HOURS and click the SAVE located at the bottom of the page.